Returns & Exchanges

We want you to be completely satisfied with your purchase. If your order does not meet expectations, you may request a return under the conditions below.

Return Window

You may return eligible products within 4 days of receiving your order.

Return Conditions

To qualify for a return or exchange, all items must be:

• Unworn and unused
• Unwashed and undamaged
• With original tags and hygiene stickers attached
• Returned in original packaging

Items that show signs of wear, damage, odor, or alteration will not be accepted.

Eligible Return Reasons

Returns are accepted only for the following cases:

• Incorrect design received
• Incorrect style received
• Incorrect pad received

Returns for sizing issues, preference changes, or other reasons are not accepted.

Exchanges

If your return is approved and the correct item is in stock, we will process an exchange. If unavailable, you will receive a refund.

Non-Returnable Items

We cannot accept returns for:

• Custom-made or personalized products
• Items worn, washed, or altered
• Clearance or final-sale items
• Items without tags or original packaging

How to Start a Return

1. Contact our support team within the 4-day period with your order number and issue.
2. Our team will confirm eligibility and provide return instructions.
3. Once the item is received and inspected, we will process your exchange or refund.

Refund Method

Approved refunds are issued to the original payment method. Processing times depend on your bank or payment provider.

Return Shipping

• Return shipping costs are the customer’s responsibility unless the error is on our side.
• Shipping fees are non-refundable.

Questions?

Contact our support team and we will help you through the process. See also our Shipping Policy and Terms & Conditions.